Integrating Appbrew with Return Prime brings returns and exchanges management into your mobile app. You can:
- Link customers to Return Prime from their order details
- Open the Return Prime returns and exchanges flow inside the app
This means post-purchase returns don't require customers to leave the app or email support.
What You Need
- Login credentials for both your Appbrew and Return Prime accounts
- An active Return Prime account
- Minimum Appbrew plan: Starter
How to Set Up the Integration
Contact your Appbrew representative to enable this integration for your app.
Use Cases
Self-Serve Return
- Trigger: a customer wants to return or exchange an item
- Action: they start it from their order in the app through the Return Prime flow
- Outcome: fewer manual return requests handled by support
FAQs
What Appbrew plan is required?
Starter.
Can customers start a return from the app?
Yes, from their order details.
Does Return Prime support exchanges as well as refunds?
Yes.
